Redefining Revenue Cycle Performance
We are excited to announce the launch of Hivero, a new force in revenue cycle performance dedicated to strengthening the financial health of U.S. hospital systems.
The U.S. healthcare system is under immense pressure. Hospitals nationwide face mounting losses, driven by a challenging reimbursement environment, persistent labor shortages, and rapid technological change. Some are even being forced to close their doors. At Hivero, we believe there is a path through these challenges—and we’re committed to making it happen.
Our Vision Founded by industry veterans, Hivero was built from the ground up to deliver innovative, sustainable solutions for revenue cycle success. While the market is saturated with offerings—expertise, process improvements, staffing, and technology—too many of these solutions are extractive, taking more from a system that has nothing left to give. The reality is clear: profits are not flowing equitably to those creating the most value—the providers.
The Opportunity in AI Artificial Intelligence offers a tremendous opportunity to simplify healthcare’s complexity and eliminate inefficiencies embedded in traditional revenue cycle operations. But technology alone is not the answer. What’s needed is a holistic approach—one that reimagines workflows by integrating advanced AI tools into processes executed by highly trained revenue cycle professionals with specialized clinical expertise. Simply put, we believe AI should empower people, not replace them.
Our Foundation: Clinical Documentation Excellence Everything we do starts with quality clinical documentation. Earlier this year, Hivero took a major step toward this vision by acquiring CDI Answers, a respected leader in Clinical Documentation Improvement (CDI) consulting and staffing. For over 15 years, CDI Answers has partnered with more than 100 health systems, delivering impact through program assessments, human capital solutions, and staff training. The CDI Answers brand will continue to operate as a wholly owned subsidiary, maintaining its personalized approach while Hivero expands technology-enabled service offerings across the broader revenue cycle spectrum.
A Unique Superpower: Hivero Learning Revenue cycle success requires deep, specialized expertise. Our team of educators and network of experts are true industry leaders—but scaling individual expertise has always been a challenge. To overcome this, Hivero has developed a state-of-the-art distance learning platform that delivers the knowledge revenue cycle professionals need to drive measurable impact.
Our Academies cover critical areas including coding, clinical documentation, utilization management, denials and appeals, leadership, and technology. By bringing the sharpest thinking together in one place, we aim to democratize expertise and empower teams everywhere to achieve better performance.
Calibrated Success, Faster: Hivero Results Sometimes building and training internal teams isn’t the fastest or most effective solution—especially when hospitals face challenges in specific specialties. That’s where Hivero Results comes in.
This service provides targeted assessments and managed solutions designed to optimize revenue cycle performance in specialties such as obstetrics, oncology, pediatrics, and more. We staff these engagements with professionals who have specialty clinical backgrounds and equip them with the same advanced learning resources available through Hivero Learning. The result: faster, more precise improvements where they matter most.
What’s Next While we’re just beginning to introduce Hivero, we’re already partnering with select clients across our Search, Learning, and Results business lines. Interested in learning more or joining our Hivero Learning beta program? Contact us at inquiry@hivero.com.