About Hivero

Hivero improves revenue performance across health systems, with a deliberate focus on the mid-revenue cycle — clinical documentation integrity, coding, utilization review, denials, and appeals.

We work in that space because it is where accuracy compounds. A documentation gap does not stay a documentation gap. It becomes a coding error, then a denial, then an appeal, then a write-off. Most organizations treat those as four problems. They are one problem, observed at four different times.

Hivero is built to address it as one problem, through three connected business units.

Where we come from

The name is new. The practice is not.

Hivero’s clinical documentation work began in 2008 as CDI Answers, and has served health systems continuously since. In 2025 that practice was rebranded as Hivero and its scope widened, adding revenue cycle search and managed services alongside the education work that started it.

Eighteen years in clinical documentation integrity is why the rest of this site can be specific rather than general. We have seen which documentation gaps become denials nine months later, what a CDI program looks like when it stalls, and what actually moves a query response rate.

Three business units, one problem

Hivero Learning

The Academy for revenue cycle professionals. Structured learning pathways in CDI, coding, quality, and certification preparation — authored and peer-reviewed by credentialed CDI leaders, not repackaged from generic e-learning. Serves both individual professionals and health systems building internal capability. Explore Hivero Learning

Hivero Search

Revenue cycle search and placement. Direct-hire and contract placement for CDI, coding, and mid-revenue-cycle roles — built on the recognition that this talent market is small, specialized, and badly served by generalist recruiters. Explore Hivero Search

Hivero Results

Outsourcing that delivers outcomes. Managed CDI, coding, denials, and prior authorization, with measurement built into the engagement rather than reported after it. Insight-driven opportunity identification, integrated execution, and accountability for the result. Explore Hivero Results

What connects them

Most organizations in this space do one of these three things. Doing all three is not diversification. It is the same capability expressed three ways.

The people Hivero Search places are trained through Hivero Learning. The teams Hivero Results deploys are developed the same way. And the gaps Results finds in live engagements become the curriculum Learning builds next. Each unit makes the others more accurate.

Our educators

Hivero Learning’s content is authored and peer-reviewed by practicing, credentialed CDI leaders. Every course carries a named author of record.

• Kelly Sutton, MHL, BSN, RN, CCDS, CCS — Managing Director, Hivero Learning. Contributing author and peer reviewer.
• Nicole Rodriguez, MSN, RN, CCDS — Lead author.
• Debbie Breton, BSN, RN, CCDS — Lead author.

Where we work

Hivero operates through market Centers — the places our teams live, work, and build from. Each Center anchors a business unit.

• The Learning Center — Hivero Learning. Currently located in Tampa, Florida.
• The Search Center — Hivero Search. Currently located in Portland, Oregon.
• The Results Operations Center — Hivero Results. Currently located in Nashville, Tennessee.
• The Results International Operations Center — Hivero Results. Currently located in Guadalajara, Mexico.

Hivero is headquartered in Las Vegas, Nevada, and serves health systems nationally.

Talk to us about your revenue cycle

Whether you need people, training, or outcomes, start with a conversation. Contact Hivero